DISTANCE SALES AGREEMENT

This Distance Sales Agreement (“Agreement”) is established between the Seller, whose information is given below, and the Buyer who purchases services electronically, in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

1. PARTIES

1.1 Seller

Title: EVERASCEND, LDA
Address: Rua Alexandre Herculano, 50, 10, 1250-011 Lisboa, Portugal
Website: https://www.tripnova.pt
Email: okececi@tripnova.pt
Phone: +351 935 168 168

1.2 Buyer

The person who purchases services through the website and declares their name, contact information and billing information electronically. is a person.

2. SUBJECT OF THE AGREEMENT

The subject of this Agreement is the determination of the rights and obligations of the parties regarding the sale and performance of the travel, tour, reservation and/or digital services ordered by the Buyer electronically through the Seller's website https://www.tripnova.pt.

3. INFORMATION ABOUT THE SERVICE SUBJECT OF THE AGREEMENT

• Type of service and scope

• Sales price (including taxes)

• Payment method

• Date and conditions of service performance

This information has been clearly presented to the Buyer before the completion of the order and in the order summary.

4. PAYMENT AND BILLING

4.1 The Buyer agrees to pay the service fee using the payment methods offered on the website.
4.2 Service will not commence until payment is completed.
4.3 The invoice will be issued electronically based on the information provided by the Buyer.

5. SERVICE PERFORMANCE

5.1 The purchased service will be performed on the date and under the conditions specified during the order.
5.2 The Buyer will be informed if the performance of the service is delayed due to force majeure or technical malfunctions.

6. RIGHT OF WITHDRAWAL

6.1 Accommodation, transportation, vehicle rental, food and beverage and entertainment services that must be performed on a specific date or period are outside the scope of the right of withdrawal according to the Distance Contracts Regulation.

6.2 In the case of digital content or services performed instantly, the right of withdrawal cannot be exercised if the service has commenced with the Buyer’s explicit consent.

7. REFUND AND CANCELLATION CONDITIONS

7.1 Cancellation and refund conditions are specified separately according to the type of service purchased, and the Buyer is deemed to have accepted these conditions.
7.2 In case of a refund, the payment will be returned to the Buyer within the legal periods.

8. PROTECTION OF PERSONAL DATA

Personal data belonging to the Buyer is processed within the scope of the Privacy and Security Policy and is protected in accordance with the provisions of KVKK and GDPR.

9. RESOLUTION OF DISPUTES

In case of disputes arising from this Agreement, the legislation of the Republic of Turkey shall apply, and the Consumer Arbitration Boards and Consumer Courts in the Buyer’s place of residence shall have jurisdiction.

10.

By placing an order through the website, the buyer declares that they have read, understood, and accepted all the terms of this Distance Sales Agreement.
This Agreement enters into force on the date it is approved electronically.

Effective Date: October 14, 2024